Kings Crossing Travel Call: (281) 360-3007 | Email: 

Passenger Travel Services of America, Inc.

Your Privacy Rights

We want to make your experience online satisfying and safe. We want to provide you with the means to control your privacy and give you a way to voice questions or concerns you may have.

Information is collected from you to make it easier and more rewarding for you to use our services. By knowing customer preferences, services and special offerings can be tailored to provide superior levels of convenience. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address or information about what you like and do not like. On other occasions when we provide items for purchase online, we may request your credit card number to conclude the transaction or your mailing address to insure proper delivery. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from minors.

What Information Do We Collect?

We collect information in several different ways. We collect:

  •     The domain name of visitors to our Web pages,
  •     The e-mail addresses of those visitors who volunteer them,
  •     User-specific information on the pages visitors access, and information such as survey information,
  •     Postal address, telephone numbers and site registrations that you provide voluntarily.

Like many other commercial websites, our websites may employ a standard technology called a "cookie" to collect information about how our site is used.

Who Is Collecting the Information?

The information that you provide is collected by Passenger Travel Service of America, Inc. DBA Kings Crossing Travel.

How the Information Is Used?

We use the information that we collect to understand your preferences and history. With this information we can tailor our services and special offerings to provide superior levels of convenience and service on a one-to-one basis. We also use the collected information to improve the design of our Web pages.

Information about your preferences is only used to help us understand the products and services that might be attractive to you. If you provide us with your e-mail address, we may occasionally send you e-mail offers, informing you about products and services. If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. These offers may be based on information you provided us in your responses to our surveys and on your history with us as a customer.

Information Distribution

Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

Other companies which could place advertising on our site may collect information about you when you view or click on their advertising or content through the use of cookies. Due to the way the Internet technically operates, we cannot control this collection of information. You should contact these advertisers or content providers if you have any questions about their use of the information they collect.

There may be links that will let you leave our site. We do not control the links or their sites and we are not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement of the site. The use and/or privacy provided by the operator of a linked site as to any information you provide in accessing a linked site is in no way subject to our privacy policy. Each linked site may have its own policy that could differ considerably from our policy, or the linked site may not display any privacy policy at all. In any case, even though a linked site is accessed through our site, we cannot be responsible for any use that a linked site may make of your information. Some links are affiliate sites where we will earn a commission if you make a travel booking.

Declining Offers

If you do not want to receive posted or e-mail offers from us,  partners, please let us know by sending us an e-mail message to support@kingscrossingtravel.com telling us that you do not want to receive offers. Our e-mailed offers also include instructions for unsubscribing. If you want to be removed from our postal mailing list, please provide us with your complete name and address listed on the postal piece.

What Kind of Security Procedures Are in Place to Protect the Loss, Misuse or Alteration of Information Under the Company's Control?

We operate secure data networks protected by industry standard firewall, malware filtering and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Any particularly sensitive information, such as a customer's credit card number, is encrypted prior to transmission.

How You Can Correct Any Inaccuracies in the Information?

To update the information retained about you, or to deactivate your account, please email us at support@kingscrossingtravel.com

Your Acceptance of These Terms

By using this site, you agree to our Privacy Policy. We may also update the Policy from time to time, so please be sure to visit this site often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

Company Contact

Passenger Travel Service of America, Inc. DBA Kings Crossing Travel
PO Box 6747
Kingwood, TX 77325

Support Services
Email: support@kingscrossingtravel.com
Phone: (281)360-3007


Privacy Policy for Consumer Use of Passport Online Services

Effective 11/1/2016

Thank you for using VacationPort™, NexCite™, ESP™ and Tandem™ services of Passport Online, Inc.

Passport Online, Inc. works with site operators to provide you with leisure travel research, promotion, booking request, and booking services. In order to provide these services to you, we occasionally ask you for certain information that we receive and store. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date. We respect your privacy and will only use this personally identifiable information in the manner described below. This policy does not apply to the practices of companies that Passport Online, Inc. does not own or control, or to people that Passport Online, Inc. does not employ or manage.

Information Collection and Use

Passport Online, Inc. provides a web service that is included in the web sites of site operators with whom we do business. Personally identifiable and non-personally identifiable information is collected from you when you use our service.

When you use our service, you have the option to contact a site operator using our Trip Request and Profile forms to obtain further information about their products or services. When you submit this form, we electronically deliver the information you provide to the site operator. The information you provide in these forms includes personally identifiable information, including your name, address, telephone number, and email address. All details that you submit using the Trip Request and Profile forms will be made available to the site operator. We do not collect credit card numbers, social security numbers, or other financial account data in the Trip Request and Profile, and we strongly encourage you to avoid including that data when you complete our Profile and Trip Request Forms.

All of the information you enter in our Profile and Trip Request forms is saved for you to re-use in a subsequent visit. The information is stored in databases that we maintain. Other than Passport Online, only the site operator to whom you submitted your information has access to your personally identifiable information within our database.

When you use our service, you have the option to book travel products. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. Other than Passport Online, only the site operator and the travel supplier (such as a cruise line, tour operator, or other travel operator) to whom you submitted your information have access to your personally identifiable information within our database.

Passport Online provides access from our service to certain third party online booking tools that you can use to book travel with third parties. Passport Online provides access to third party online booking tools as a service to you and to the site operator, but has no responsibility for their operation. These tools by their nature must gather personally identifiable information and credit card information from you to complete your booking requests. Personally identifiable information collected by these third parties is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information.

When you enter a third party online booking tool from our service, we may pass some of your personally identifiable information to the booking tool. If you have not logged in to our service or have not registered, no such information will be shared.

Site Operator and Third Party Booking Tool Provider Privacy Policies

Site operators, travel suppliers, and third party booking tool providers with whom we share or you share your personally identifiable information may have their own privacy policies. Personally identifiable information collected by these site operators, travel suppliers, and third party booking tool providers is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information. Their policies may differ from our policy. Passport Online, Inc. shall have no obligation or liability of any kind to you respecting the privacy policies of site operators and third party booking tool providers, the failure of any of them to adopt a travel policy or follow their respective privacy policies, or their use of your personally identifiable information.

Cookies

A cookie is a small file that is sent from our system to your computer and is used to store data. We use session ID cookies for regular operation of our service. Once you close your browser, the cookie is discarded. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Our service does not use persistent cookies.

Log Files

We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring/exit pages, platform type, date/time stamp, and number and nature of clicks through our service.

We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.

Third Party Advertising

Site operators that include our service in their web sites may place banner ads on our service, using screen space we optionally set aside for that purpose. This privacy statement covers the use of cookies by Passport Online only and does not cover the use of cookies by any advertisers.

Special Offers and Updates

When you create a Profile and send a Trip Request to a site operator, you can choose to receive travel promotion emails from Passport Online, Inc. and the site operator. Out of respect for your privacy, we present the option to avoid receiving these types of communications. Promotion emails from a site operator are subject to the respective site operator privacy policies.

Sharing Information

We make every reasonable effort to preserve user privacy. We will, however, disclose personal information compelled by law, order, regulation, rule or legal process when, in our judgment, we are required to do so. Statistical information about visitor usage of our service is aggregated and shared for the purposes of preparing and delivering personalized promotions and special offers to visitors who have requested such information. We make use of and share aggregate information with third parties. Personally identifiable information is not attached to this aggregate information. In the event we should go through a business transition, such as a merger, being acquired by another company, or selling a portion of our assets, users' personal information will in most instances be part of the assets transferred. If there is a material change in the use of personally identifiable information that has been previously collected, Passport Online, Inc. will notify you by posting a revised privacy policy with a modified effective date. We encourage you to review our privacy policy often to review any changes.

Security

Our service takes every reasonable precaution to protect our users' information. When you submit sensitive information via our service, your information is protected both online and off-line.

We have physical, electronic, and procedural safeguards to protect personal information about you..

If you have any questions about the security of our service, please send us an email at support@passportonlineinc.com.

Notification of Changes

If there are material changes to our privacy policy, we will post a link to our revised privacy policy on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at support@passportonlineinc.com. If you would like to review or change any of your personally identifiable information, please contact us at changenotify@passportonlineinc.com.